Resource has been moved
Ascential.com
The resource you are trying to access is no longer available on the Ascential.com
web site. The Ascential web site has reached end of life. The content from this site
has been migrated to the IBM.com domain. Please read the sections below concerning
the new locations of content and services. Within two weeks, permanent redirections
are scheduled to begin, so please update your bookmarks now.
Literature Library
The content has been migrated to the IBM.com software library. The link below takes
you directly to the collection of literature belonging to IBM Information Integration
Solutions.
http://www.ibm.com/software/data/integration/en_US/sw-library/
Information Integration Products and Services
The product and services overview pages have been migrated to the IBM.com corporate domain.
These products now belong to the IBM Information Management brand. The link below takes you
directly to the family page for the IBM Information Integration products and services.
http://www.ibm.com/software/data/integration/
ESERVICE Support Site
The product support site has been migrated to IBM.com, and is now accessible at the URL
defined below. Please read the important documentation on this page in regards to login
credential changes before visiting the ESERVICE site on IBM.com.
https://www-01.ibm.com/software/data/support/iis/eservice/
FlexLearning Online Courses (ELIBRARY)
The FlexLearning web site has been combined into the ESERVICE support site on IBM.com.
The link below will take you directly to the FlexLearning features on the new site.
Before logging in, please read the notes below about user credential changes for
IBM.com.
https://www-01.ibm.com/software/data/support/iis/eservice/flex/start.do
Virtual Services (ELIBRARY)
The Virtual Services web site has been combined into the ESERVICE support site on IBM.com.
The link below will take you directly to the Virtual Services features on the new site.
Before logging in, please read the notes below about user credential changes for
IBM.com.
https://www-01.ibm.com/software/data/support/iis/eservice/vcs/start.do
Product Licensing Portal (IISP)
The Product Licensing Portal has been combined into the ESERVICE support site on IBM.com.
The link below will take you directly to the Product Licensing features on the new site.
Before logging in, please read the notes below about user credential changes for
IBM.com.
https://www-01.ibm.com/software/data/support/iis/eservice/lic/start.do
Changes to User Login Credentials for ESERVICE on IBM.com
All of the site-specific user data has been migrated within ESERVICE to IBM.com,
therefore existing users will still have the same settings, options and so forth. The
change which has taken place is the method of authentication. On IBM.com, ESERVICE will
now use the IBM ID for authentication. Users will not have to take any specific action
provided that ALL of the following criteria are met:
- The user already has an IBM ID for IBM.com
- The form of the IBM ID is email address
- The email address is EXACTLY the same as your former registration on Ascential.com
Users who do not already have an IBM ID can proceed to the ESERVICE site on IBM.com using the
URL above, and then click on the registration link on the login page. The registration process is
short and easy (very much more so than it was on Ascential.com.) Be sure to use the EXACT
same email address that you used on Ascential.com.
Users who still log in to IBM with a user id that is not their email address should
contact the ESERVICE Site Administration team for assistance. This team is availble
through email at eservadm@us.ibm.com
Users whose IBM ID email does not match the one they used on Ascential.com should
read the following considerations to decide what to do. If the user is a Primary
Site contact, and has already managed licenses on Ascential.com, that user should
register for a new IBM ID with the same email address used on Ascential.com.
Otherwise, the user has the option of either registering for a new IBM ID with
the same email address as Ascential.com, or else they can contact the ESERVICE
Site Administration team for assistance. This team is availble through email at
eservadm@us.ibm.com.
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